Terms and Conditions of Urbimavel Toy Store

Effective Date: January 6, 2025

Welcome to Urbimavel! These Terms and Conditions (“Terms”) govern your use of our website, https://urbimavel.com, and the purchase of products from our online store. By accessing or using our website and making a purchase, you agree to comply with these Terms. Please read them carefully.

If you have any questions regarding these Terms, please contact us at info@urbimavel.com before using our website.

1. Acceptance of Terms

By visiting and using our website, placing orders, or interacting with our services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms, you must immediately stop using the website.

We reserve the right to modify or update these Terms at any time. Any changes will be effective once posted on this page with the updated “Effective Date.” We encourage you to review these Terms periodically to stay informed.

2. Use of the Website

You are authorized to use this website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations while using the website.
  • Attempt to interfere with the proper functioning of the website, including the use of malware, viruses, or other harmful software.
  • Attempt to gain unauthorized access to the website, its servers, or any associated systems.
  • Use the website in any way that could damage, disable, or impair the website’s functionality or security.

3. Products and Pricing

A. Product Availability

All products listed on the website are subject to availability. While we make every effort to keep our inventory up to date, we cannot guarantee that all products will be available at the time of your order. If a product is out of stock, we will notify you and may offer alternative options or a refund.

B. Product Descriptions

We strive to provide accurate and detailed descriptions, images, and specifications for all products. However, we do not guarantee the accuracy, completeness, or reliability of the product descriptions, and the actual product may differ slightly from the images displayed.

C. Pricing

All prices listed on the website are in USD and are subject to change without notice. Prices do not include taxes or shipping fees, which will be added during the checkout process. We make every effort to ensure accurate pricing, but if an error occurs in the pricing of an item, we will notify you before processing your order.

4. Orders and Payment

A. Order Process

When you place an order through our website, you are making an offer to purchase the items in your shopping cart. Once you submit your order, you will receive an order confirmation email with details of the items, payment, and shipping information. This email serves as an acknowledgment that we have received your order, but it does not constitute acceptance of your order.

We reserve the right to accept or cancel your order at any time, including after you receive an order confirmation. In cases of cancellation, we will issue a full refund.

B. Payment

We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other methods as specified on our website. Payment is processed securely through trusted payment gateways.

You agree to provide accurate and complete payment information when making a purchase. By submitting payment details, you authorize us to charge your chosen payment method for the total amount of your order.

C. Order Cancellation

You may cancel your order only before it has been processed for shipment. If you wish to cancel your order, please contact us immediately at info@urbimavel.com or call (702) 897-3015. Once your order has been shipped, it cannot be canceled, but you may initiate a return or exchange after receiving the item.

5. Shipping and Delivery

We offer various shipping methods, including standard, expedited, and express options. Shipping costs and delivery times depend on your location and the shipping method selected at checkout.

  • Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • Delivery Times: Estimated delivery times will be provided at checkout. While we aim to meet these timeframes, we cannot guarantee delivery dates and are not responsible for delays caused by third-party carriers or factors outside our control.
  • International Shipping: We offer international shipping to select countries. Additional shipping fees and delivery times may apply.

Please note that we are not responsible for any import duties, taxes, or customs charges that may apply to international orders.

6. Returns and Refunds

We want you to be satisfied with your purchase. If for any reason you are not happy with your order, you may be eligible for a return or exchange in accordance with our Refund and Returns Policy. Please review the full policy for details on how to initiate a return, refund, or exchange.

Key Return and Refund Conditions:

  • Products must be returned within 30 days of purchase.
  • Products should be in their original, unused condition and in original packaging.
  • Refunds are issued to the original payment method.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the terms of our Privacy Policy.

Please review our Privacy Policy here: https://urbimavel.com/privacy-policy.

8. Intellectual Property

All content on the Urbimavel website, including text, graphics, logos, images, and software, is the property of Urbimavel or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not use, reproduce, or distribute any of our content without prior written permission from Urbimavel.

9. Limitation of Liability

To the fullest extent permitted by law, Urbimavel is not liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of our website or the purchase of our products.

In no event shall Urbimavel’s total liability exceed the amount paid for the specific product that caused the issue.

10. Indemnification

You agree to indemnify, defend, and hold harmless Urbimavel, its employees, officers, directors, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the website, your violation of these Terms, or your infringement of any rights of third parties.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles.

12. Dispute Resolution

Any disputes arising out of or relating to these Terms or the use of our website will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). Arbitration will take place in New York, and the arbitration decision will be final and binding.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us: