Payment Policy of Urbimavel Toy Store
Effective Date: January 6, 2025

We strive to make your payment experience secure and hassle-free. This Payment Policy outlines the payment methods we accept, billing procedures, and other related details.

1. Accepted Payment Methods

We accept the following payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
  • Digital Wallets: Apple Pay, Google Pay, and PayPal.
  • Gift Cards: Urbimavel gift cards, redeemable online or in-store.

2. Payment Authorization

  • All payments are securely processed, and your payment method may require authorization.
  • If your payment is declined, please contact your financial institution or use an alternate method.

3. Billing and Charges

  • Pricing: All prices are displayed in USD and are subject to applicable taxes.
  • Receipts: Digital receipts are emailed for online orders. Printed receipts are provided for in-store purchases.

4. Refunds and Returns

Refunds are processed according to our Return Policy and will be issued as follows:

  • Credit/Debit Card Payments: Refunds are credited back to the original card used.
  • PayPal/Digital Wallets: Refunds are returned to the original wallet account.
  • Gift Cards: Refunds for purchases made with gift cards will be issued as store credit.

5. Payment Security

We employ robust measures to ensure your payment information is secure:

  • SSL Encryption: Protects sensitive data during online transactions.
  • PCI Compliance: Our payment systems meet the Payment Card Industry Data Security Standards.

While we work hard to safeguard your data, no system is entirely foolproof. Please notify us immediately if you notice unauthorized activity.

6. Disputed Payments

If you identify an error or unauthorized charge:

  • Contact us at info@urbimavel.com or call (702) 897-3015 within 30 days.
  • We will investigate and work with your financial institution to resolve the issue.

7. Order Cancellations

  • Orders can be canceled within 24 hours of placement, provided they have not yet been shipped.
  • If the order has shipped, it may be eligible for return under our Return Policy.

For further assistance with shipping or payments, please contact us at info@urbimavel.com or call (702) 897-3015. Thank you for choosing Urbimavel Toy Store!