Privacy Policy of Urbimavel Toy Store
Effective Date: January 6, 2025

At Urbimavel, your privacy is our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, whether online or in-store. By using our website or services, you agree to the practices described in this policy.

For questions or concerns, please contact us:

1. Information We Collect

We collect information to enhance your shopping experience and fulfill your needs effectively.

A. Personal Information

We may collect the following when you make a purchase, sign up for our newsletter, or contact us:

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment details (credit card, PayPal, etc.)
  • Order history (purchases, order status, etc.)

B. Non-Personal Information

As you browse our website, we automatically collect data to improve functionality and user experience:

  • Browser type and version
  • Device information
  • IP address
  • Location data
  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

A. Process Your Orders

  • Fulfill your orders, including payment processing and shipping.
  • Provide updates on order status and shipping.

B. Enhance Your Experience

  • Personalize your browsing and shopping experience based on your preferences.
  • Offer responsive customer support.

C. Marketing and Communication

  • Send promotional emails about special offers, new arrivals, and updates.
  • Allow you to opt-out of marketing emails by clicking “unsubscribe” or contacting us.

D. Legal and Compliance

  • Meet legal requirements and resolve disputes if necessary.

3. How We Protect Your Information

We implement advanced security measures to ensure your data remains safe:

  • Encryption: SSL encryption is used to secure sensitive payment details during transactions.
  • Secure Storage: Data is stored on secure servers protected by firewalls.
  • Access Control: Only authorized personnel have access to your information, and they are bound by confidentiality obligations.

While we strive to safeguard your data, no system can be guaranteed 100% secure.

4. Sharing Your Information

We may share your information under the following circumstances:

A. Service Providers

We collaborate with third-party providers for payment processing, shipping, and marketing. These partners are contractually obligated to protect your data.

B. Legal Obligations

We may disclose your information to comply with legal requests or court orders.

C. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. You will be notified if such changes occur.

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience.

A. Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality, such as managing the shopping cart.
  • Performance Cookies: Analyze website usage to improve performance.
  • Functionality Cookies: Remember your preferences, such as language or region.
  • Advertising Cookies: Deliver targeted ads based on your interests.

B. Managing Cookies

You can manage or disable cookies in your browser settings. Note that disabling cookies may impact website functionality.

6. Your Rights and Choices

We respect your rights regarding your personal information:

A. Access and Update

You can access and update your information by logging into your account or contacting us.

B. Opt-Out of Marketing

Unsubscribe from promotional emails using the “unsubscribe” link in our emails or by contacting us directly.

C. Request Data Deletion

You may request the deletion of your personal information, subject to legal obligations. Note that deleting certain data may limit access to your account or order history.

D. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect their personal information. If you believe we have collected information about a child under 13, please contact us to remove it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. The updated policy will be posted with a new effective date. We encourage you to review this page regularly.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out to us:

  • Email: info@urbimavel.com
  • Phone: (702) 897-3015
  • Hours: Monday–Friday, 9:00 AM–6:00 PM (EST)

Thank you for choosing Urbimavel Toy Store. Your trust means the world to us, and we are committed to protecting your privacy while delivering a delightful shopping experience!